PRIVACY STATEMENT

Your privacy is important to Fitpro Recipes.  This privacy statement provides information about the personal information that Fitpro Recipes collects, and the ways in which Fitpro Recipes uses that personal information.

Personal information collection

Fitpro Recipes may collect and use the following kinds of personal information:

  • information about your use of this website;
  • information that you provide using for the purpose of registering with the website;
  • information about transactions carried out over this website;
  • information that you provide for the purpose of subscribing to the website services; and
  • any other information that you send to Fitpro Recipes,

Using personal information

Fitpro Recipes may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • publish information about you on the website;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you; and
  • send you marketing communications.

Where Fitpro Recipes discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Fitpro Recipes may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Fitpro Recipes will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Fitpro Recipes will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Cross-border data transfers

Information that Fitpro Recipes collects may be stored and processed in and transferred between any of the countries in which Fitpro Recipes operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

Fitpro Recipes may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Fitpro Recipes is not responsible for the privacy policies or practices of any third party.

Contact Fitpro Recipes

If you have any questions about this privacy policy or Fitpro Recipes treatment of your personal information, please write:

  • by email to hello@fitprorecipes.co.uk

About cookies

This website uses cookies.  By using this website and agreeing to this policy, you consent to Fitpro Recipes use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server.  This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Google cookies

Fitpro Recipes uses Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.]

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

DELIVERY POLICY

Our products will be supplied to you as ebook pdfs as standard (except for membership videos).

Once payment has been made and your order has been placed you will receive your completed ebook within 5 days, unless otherwise agreed.

Ebooks will be delivered to you by email. Any files larger than 10mb will be delivered to you using We Transfer or Mail Big File.

Due to file size, videos will be delivered to you using We Transfer or Mail Big File.

Physical books

Upon placing your order, we can also assist with the print arrangement and delivery of physical (hard) copies of your book. Prices for physical books are an additional charge which we will agree upfront before placing your print order.

Full payment must be made before your print order can be placed.

Please note: We can only arrange delivery of physical books to customers in the UK.

If you are based outside of the UK, we can offer guidelines to help you place a print order.

All print orders are delivered by signed for courier at no extra cost. We will send you an email when you order has been despatched.

Turnaround times vary depending on the books you have ordered, delivery dates are given after the sign off of your proof, until that point they are estimated, as you may request changes up until sign off.

REFUND POLICY

Customer satisfaction is very important to Fitpro Recipes. Our aim is to provide you with products of exceptional value.

We will take every step to ensure that you are 100% happy with your order before final approval.

Should any issues arise with your product, at any time, we will do our utmost to ensure that it is resolved as quickly and efficiently as possible. Please contact us in the first instance with the details of the issue.

We will be happy to offer a full refund if the issue cannot be resolved.

TRANSACTIONS

The prices we provide in our quotations are in UK Sterling.

If you are ordering from outside the UK and would like us to convert our prices into a different currency, we will use an online calculator to create the conversion. We cannot guarantee that the price quoted will be exactly the same as the payment taken.

When taking payments from outside the UK we ask that payments are made in UK sterling.

Company Details

Fitpro Recipes
Carson Health & Fitness Ltd

19 Addison Rd
Desborough
Northants
NN142NN

Company Registration No: 8897159

Registered Office Address
5 Adelaide House Priors Haw Road
Corby Gate Business Park
Corby
Northants
NN17 5JG
ENGLAND

Contact Us
Email: hello@fitprorecipes.co.uk  |  Tel: 07791 197343

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